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Privacy & Policy

TutorFort is steadfast towards privacy fortification of all the visitors to our website tutorfort.com

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Information Collected

  • On your visit to the website or while booking tutoring sessions, we may request information about you, such as, your name, email address, as well as contact details.
  • On your visit to our website as a tutor, we may ask you to upload your personal identification documents as well as bank account details.
  • At the time that you request a tutoring session with a tutor, we may collect your payment information, like information of debit and credit card. This information is handled by a third party and not us.
  • Information may be collected about your website usage and from the communication done on the website, like, the files uploaded, the messages sent to tutor, and any other medium that you communicate with us.
  • All the online lessons occurring on our portal are recorded and stored. This includes the conversation between you and the tutor as well as the shared files.
  • We gather technical data pertaining to your website usage, together with the device and browser that you are using, the IP address, how much time you spent on the website and the visited pages.

How this data is used

  • The collected information would empower us in offering you the access to the pertinent sections of the website and for supplying the services requested by you.
  • If you are a Student, the data would be used for connecting you with the requested tutors. The information will also facilitate the billing service for the completed sessions and contacting you as and when it is deemed necessary for the sole purpose of concern regarding our services.
  • If you are a Tutor, your Identity documents will allow us to comply with Know Your Customer legislation, and your bank account details would permit us making payment for the completed sessions.
  • Your application as a tutor would be screened with the help of the documents and certificates uploaded by you.
  • For tutors, towards making the finest possible matches, automated decision making may be used for ranking tutors at the time that the students see these search results. You can as well see this information in your dashboard. In case you are an inactive tutor, or you do not meet the minimum score, you may not be eligible to take sessions and may be removed from tutor group as well.
  • The use of website by you as well as the history of messaging would help us in settling disputes, if they arise.
  • As our website user, if you send messages to another user, these messages will be screened before being shared so as to ensure that contact details are kept reserved.
  • We may record the tutoring session so that the tutor or the student can view it later as well as keeping the child safeguarding in mind.
  • We may use your information for informing you about the services or product that might be of your interest and we might connect with you through telephone, SMS, e-mail, social media or direct mail.
  • At times, we might get in touch with you for the purpose of internal market research for discovering the ways that our services can be improved for advancing the user needs.
  • In an instance that you think otherwise and do not want us to use your information, you may contact us on cs@tutorfort.com.
  • Personal data from accounts that are closed may still be retained pertaining to compliance with legal obligations, enforcement of our terms and conditions, fraud prevention, collection of owed fees, dispute resolution, as well as assist with any investigations and take other actions as permitted by law.

Information Disclosure

  • The information provided by you might be shifted to and stored on our servers.
  • If you have used or are using our website, we might unveil your personal information, like, your name, to a tutor contacted by you.
  • We might unveil information regarding the tutors to assist well in match them with the new students. This information may be your name, qualification, and other information declared by you in your public profile.
  • Third parties are involved in processing information like such as credit card information and bank account information. By providing this personal data, you give agreement to this transmission, storage, or processing through the third parties. In no case do we share your details with a third party for using it for enabling them for providing with information related to disparate goods or services.
  • We may use the information that you provide to us if we are under a duty to disclose or share your information in order to comply with (and/or where we believe we are under a duty to comply with) any legal obligation; or in order to enforce our Website Terms and any other agreement, or to prevent fraud.
  • In the event that we sell any or all of our business to a buyer, or enter into a joint venture with another business entity, your information may be disclosed or transferred to the target company, our new business partners or owners or their advisors.

Security

  • We are thoughtful about data protection and thus take all necessary measures for protecting your information from any unauthorised access, accidental loss, damage, and destruction.
  • Regrettably, there is no comprehensive safety on Internet pertaining to information and at times there is possibility of seizure of such data. Even though we ensure that all steps are taken for protecting your information, we are unable to guarantee any data security that you decide to send electronically to us and it is at your own risk that you choose to send such information.

Changes to our Privacy Policy

Any changes to our Privacy Policy will be posted to the Website and, where appropriate, via e-mail.

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy via email on cs@tutorfort.com

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Testimonials

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Williamson

Parent

Tutor Fort is awesome. The tutor is very detail oriented, always made sure that I understood clearly. Excellent platform, helped me a lot to gain better grades. Highly recommend!

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Katie

student

Thank You so much Tutor Fort. The teacher was great at explaining and also took the time to make me understand individual queries! Very helpful! I have my concepts clear. Will surely recommend!

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Harry W

Parent

Tutor Fort was wonderful! Thank You– an excellent tutor and we are very happy to recommend your services!.

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Maria J

Student

A big appreciation and thanks to Tutor Fort! Your hard work helped me prepare for my exam with ease. You Fantastic result I ever expected, highly recommended!